Delivery Information
Heaven Sent Resources LTD. sends items using standard post fees set out by New Zealand Post based on weight and location.

International Orders
Heaven Sent Resources LTD. is able to process orders for delivery world wide. Any duties, tariffs or broker fees are not included in the order amount and will be collected by the shipper upon delivery. Any such fees are the responsibility of the customer.

Returns and Exchanges
If you need to return your merchandise because the goods are faulty, repack the product and all accessories that may have accompanied the original shipment in the original packing materials and enclose a letter of explanation. Returned products without a letter of explanation or missing accessories may not be accepted. A return label is included in the package. Simply attach the label to the outside of your package and send it to our shop via courier or insured parcel post. Merchandise must be in unused condition and in original packaging material. Original shipping and handling and return postage charges will not be refunded. Defective merchandise will be exchanged for same or similar products if returned within 30 days from the date of shipment. Return shipping cost is the responsibility of the customer.